French Data Protection Fine for failure to take adequate security measures

French Data Protection Fine for failure to take adequate security measures
Global Data Protection

French Data Protection Fine for failure to take adequate security measures

CNIL fined FRANCE TRAVAIL, a national public administration institute. Hackers had managed to access France Travail’s information systems using a social engineering attack. CNIL concluded that the technical and organisational measures implemented to secure personal data were inadequate.
  • Social Engineering attack: It is a technique that involves exploiting people’s trust or ignorance to obtain access. It is commonly done through phishing emails, fake calls (vishing), SMS/WhatsApp scams (smishing), impersonation on social media, or in-person deception.
  • Adequate security measures:
    • CNIL found that most of the appropriate security measures were identified in the impact assessment before commencing data processing.
    • These identified measures were not implemented even though identified in the impact assessment.
    • The account access authorisations to the advisers were defined too broadly which allowed hackers to access large volumes of data.
  • Actions taken:CNIL took the following actions –
    • Imposed a fine of 5 million euros.
    • Ordered FRANCE TRAVAIL to justify the corrective measures with a precise implementation schedule.
    • Pay penalty of 5000 euros per day.
Briefing Document • French Travail Fine • 2026